All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 14 to 21 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
Verification - Processing - Shipping - Delivery
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
Some of the items are shipped directly from our vendors. If you've ordered multiple items from different vendors, they may arrive separately.
You will receive an update with tracking information when your item ships.You can click on the link to view the shipping status.There is also a link Tracking Order at the footer of our website page.you could also track your order here (https://www.17track.net/en) with your tracking number.
For more shipping information, you could contact us by leaving a message. We will get back to you in 24 hours.
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*All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare Occasions custom agents may delay delivery of some packages.
By placing an order with [DWG Beauty Shop], you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to [DWG Beauty Shop ]. This also applies to any shipments that are refused by you at delivery.
Regarding potential delivery delay due to the impact of COVID -19
Due to the impact of COVID -19, our original delivery date may be affected to a certain extent, please contact our team in time to contact the logistics company to solve the problem for you, thank you
In the shopping cart process, you need to pay a postage of 5 US dollars. For purchase orders over 100 US dollars, we will free shipping for you.